Reach Out to Us
Whether you have a question about a game, need help with an order, or just want to chat about board games, we're here to help.
Our Location
93 Jim Drive
North Carole
BS4 2BH
United Kingdom
Phone Number
+446004958967
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Social Media
Follow us for updates, game recommendations, and community events.
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Frequently Asked Questions
What are your shipping times and costs?
We offer standard shipping (2-5 business days) for £3.99 and express shipping (1-2 business days) for £6.99 across the UK. Orders over £50 qualify for free standard shipping. International shipping rates vary by destination.
Do you have a physical store I can visit?
Yes! Our store is located at 93 Jim Drive, North Carole, BS4 2BH. We're open Monday-Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 4:00 PM. We're closed on Sundays.
How can I return a game?
We accept returns within 30 days of purchase for unused, unopened items in original packaging. Please contact us at returns@pvirateswap.com to initiate the return process. For more information, please see our Refund Policy.
Do you offer game recommendations?
Absolutely! Our team is passionate about helping you find the perfect game. Contact us with details about your preferences, player count, and experience level, and we'll be happy to provide personalized recommendations.
Do you host gaming events?
Yes, we regularly host game nights, tournaments, and demo events both at our physical location and online. Check our social media accounts or subscribe to our newsletter to stay updated on upcoming events.